LightHouse Digital Systems LLC (“LightHouse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit lhdsystems.com(the “Site”), how we use it, and the choices you have.
1. Information we collect
We collect the following categories of information:
- Information you provide.When you submit our contact form or message our AI chat assistant, we collect the details you choose to share — such as your name, email address, phone number, and the content of your message.
- Usage data. We use privacy-friendly analytics to understand how visitors use the Site (for example, pages viewed and general region). This data is aggregated and is not used to identify you personally.
- Security data. To protect our forms from abuse, we use a bot-detection service that may process limited technical information such as your IP address and browser characteristics.
2. How we use your information
- To respond to your inquiries and provide our services.
- To operate, maintain, and improve the Site.
- To detect, prevent, and address security or technical issues.
- To comply with our legal obligations.
3. Third-party services
We rely on a small number of trusted service providers to run the Site. These providers process data on our behalf and only as needed to deliver their service:
- Cloudflare— hosting, content delivery, and bot protection (Turnstile).
- Our AI provider— powers the AI chat assistant; messages you send to the assistant are processed to generate a response.
- Umami Analytics— privacy-focused, cookie-free website analytics.
- Our email/contact handler— delivers the messages you send through our contact form.
4. Cookies and tracking
The Site does not use advertising or cross-site tracking cookies. Our analytics are cookie-free. Some essential cookies may be set by our hosting or security providers to keep the Site running and secure.
5. Data retention
We keep the information you provide only for as long as necessary to respond to your inquiry, provide our services, and meet our legal obligations. We then delete or anonymize it.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, or to object to it. Residents of the EU/EEA (GDPR) and California (CCPA/CPRA), among others, have specific rights. To exercise any of these rights, contact us using the details below.
7. Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
10. Contact us
If you have questions about this Privacy Policy or your personal information, contact us at:
LightHouse Digital Systems LLC5030 Peters Creek Pkwy, SUITE 508
Winston-Salem, NC 27127
contact@lhdsystems.com
(336) 338-8585