What we do, in plain English
Three services we run like products, and a few requests we’ll consider when you specifically ask.
Most agencies pad their service list to look bigger than they are. Here’s what we actually do well — and what we charge for. Click through for the line-by-line pricing on the three we run like a product.
01 — Web design & hosting
The site, and the box it runs on.
Custom-designed and hand-coded sites with fully managed cloud hosting. One bill covers both, and we’re the only team you call when anything about your website needs to change.
See packages and pricingResponsive sites that load fast
Hand-built in modern frameworks, not stitched together from page-builder plugins. Looks right on a phone, a laptop, and the dusty iPad your receptionist uses.
Managed cloud hosting
We set up, patch, and monitor the cloud platform for you. No shared-hosting mystery box and no surprise upcharges when traffic spikes.
Your content stays yours
Open standards under the hood. If you ever fire us, you walk out with the domain, the source, the database, and an honest export — not a hostage situation.
02 — Network security
A gatekeeper for your office network.
Physical firewall appliances, tuned for small offices, monitored from here. The same category of equipment large companies use — just sized and priced for the rest of us.
Meet the Guardian SeriesA real firewall, on real hardware
We ship a hardened appliance to your office, configure it for the way your team actually works, and keep an eye on it from here.
Intrusion prevention and content filtering
Blocking known-bad traffic, network-wide ad and tracker scrubbing, and alerting when something unusual shows up at the edge of your network.
Remote access that isn’t scary
WireGuard, IPsec, OpenVPN, or Tailscale — whichever fits. Your team gets to the office files from anywhere without exposing the office to anywhere.
03 — Business IT Support
The person you call when office technology gets in the way.
Personal, business-hours IT support for small cloud-first teams. We keep employee computers, business email, access, common office technology, and vendor handoffs moving without selling you an unlimited-support fairy tale.
Compare Business IT Support plansThe everyday office interruptions
Employee computers, business email, access, printers, basic Wi-Fi, and the vendor handoff that keeps bouncing back to you. One named person to call before a small snag becomes a lost afternoon.
Clear monthly coverage
Three published levels for cloud-first teams from one to 75 people, with included human support time, explicit boundaries, and a practical fit conversation before service begins.
A support plan that grows with you
Start with IT Care, then move into Managed IT or Business IT Plus as your team, locations, risk, and need for hands-on coordination grow.
04 — On-request consulting
The things people occasionally ask us to do.
These are handled case by case. Questions about AI fit into a Technology Assessment; scope is confirmed before any further work is proposed.
Event & conference technical lead
Network, A/V, registration, and the eight other things that all break at once on opening morning. We’ve done this enough to know.
Quiet systems audits
Take a hard look at what you’re currently paying for, what overlaps, what’s a liability, and what a sane replacement looks like.
A practical conversation about AI
During a Technology Assessment, we can discuss whether AI may fit a specific business workflow, what information it would handle, and where a person should review its output. AI is not a standalone package or priced service.
Not sure where you fit?
Start where you need us. Expand when you're ready. We can talk through what makes sense in the order that makes sense, and quote it honestly.